Get Your Products Delivered ASAP

How It Works

We built Delemax to deliver an efficient and responsive delivery solution that aggregates 3rd Party Logistics Companies and their assets in a single market. Delivery services can be accessed on an on-demand basis, whether you are a customer, retailer, restaurant or e-commerce provider. Delemax comes with a web portal as well as an App. The web portal provides a dashboard to logistics companies to manage their teams as well as track operations while customers can also place and track their orders online. Our rider and customer Apps allow for a richer delivery experience. Navigate below to see how it works.

Register

Register as a customer on this url https://beta.delemax.com/sign-in

Book an Order

Book an order through the portal or mobile app for a provider will pick it up for you.

Order is Matched

The order is matched to the nearest delivery personal based on the urgency and the vehicle selected. You make the payment or choose to pay on delivery.

Package Picked up

A delivery service provider is then sent to your location to pick up the order. Once they arrive they update the status, get the delivery code generated from you and once confirmed, pick the package.

Package is Delivered

The package is then delivered to the recipient safely and securely. The recipient has to share the Recipient Code to receive the delivery.

Payment

Customer makes payment and payment is escrowed by Delemax until order is delivered

Get Delivery Code

Customer gets a secured delivery code once order is picked up by rider

Share Delivery Code

Customer shares secured delivery code with the receiver of the item

Feedback

Both the sender and delivery personal can enter their feedback at the end of the delivery.

Sign-up

Logistics Company signs up at https://beta.delemax.com/company-register-signin. A confirmation email will be sent to the email used for registration.

Email Confirmation

Confirm email using the link in the confirmation email.

Upload Documents

Complete the KYC (Know-Your-Customer) process by uploading required verification documents: Means of Identification, Proof of Address & Utility Bills

Verifies document

Delemax Admin verifies uploaded verification documents

Download App

Company Admin creates riders and assists riders to download Delemax Rider App from Playstore

Login Rider App

Rider logs into the Rider App using the login details created by the Company

Notification of Customer Order

Rider is notified of Customer order within their geofenced location. Rider sees details of the order such as type of package, pickup and delivery location, price, distance to pickup location, customer details etc

Accept Customer Order

Rider accepts Customer order, pickups up the order and heads to the delivery location

Interact With Customer

Rider can continue to interact with the Customer from the App until the item is delivered

Deliver Item

Rider delivers items using a unique delivery code received from the sender or recipient of the item